Satisfaction Guarantee

The market for used phones is one of the most exciting areas in the mobile phone industry and what better way to explore the opportunity than with Phoenix Cellular.

We want you to buy with total confidence, so if this is your first order with us and if for any reason you are not 100% happy with the products we send you, return them to us in the same condition, and we will refund you 100% of the price you paid.

We have worked hard to develop one of the industry’s fastest and fairest returns processes, meaning that all returns are processed within 5-7 working days.

Returns Policy